i don’t think its a technical fault or certain bug i have noticeone another thing that 1st they give offer of 10% cash bask on deposit amount to the wallet and me used it and add 1500rs after cash back it become 1650rs. now what happen to me before 2 or 3 days form shopclues offer i am continue trying to make payment of my landline and NDPL bill form that money but always fails i don’t know why the i complaint to mobikwik again and again but nothing happend they always giving me unrelevant reply and than time i can’t understands whats happend and till shopclues offer i am not able to pay my all bills i.e all money in the wallet. and when this shopclues offer Rumour came out i used this money and like me other member also used it and traped into mobikwik game plan
ReplyNamaste! Thank you for taking out time to write to us. We understand that your Wallet has been debited. We would like to inform you that due to technical glitch you had received 100% cashback (Max. Rs 100) for your transaction at Shopclues when you were eligible for 10% as per the regular offer. MobiKwik team deeply empathizes for not meeting your expectation and promise to keep serving you more efficiently every time you use us. Thank you for choosing MobiKwik. Regards MobiKwik Team "We take pride in serving our valued customers"
ReplyGuys, Important information in case you are unhappy with the mobikwik issue. 1. Please keep a track of all your transactions that you made using mobikwik yesterday. If they can reverse your wallet money, they are equally capable of changing all your transactions as well. So save all your invoices including Rs.100 cashbacks, so that we can use it to file a legal complaint. 2. Cancel all orders on shopclues website which are yet to be shipped as soon as possible. ORders which are cancelled before shipment will receive cashback within 41 hours into mobikwik wallet. For all orders that are in process or shipped -don't worry. Contact shopclues customer care between 10am to 11pm on 0124-441 4888 and ask them to raise tickets for all shipped and processed orders. They will take your request and ask you to give a reason and refuse the delivery. When you refuse the delivery, the item will reach the shipper and the money will be refunded to your wallet. It will take few days, but all your money will be refunded. Make sure you mention the reason as mobikwik fraud - cashback declined so cancelling order. Also, tell them to take a feedback against mobikwik. They will gladly do so. 3. Once you receive all refund amount. You can delete your account following the link given on mobikwik site - they will refund it to your bank account. If you have lost all trust, then you can recharge/pay bill and exhaust all money. Thereafter you can delete the account.
Replycall customer care at 0124-4414888, and cancel from your order panel, i placed five orders yesterday out of which 3 have been cancelled online for rest 2 orders i spoke to customer care he told will not be able to cancel and told to refuse the delivery from courier you will get full refund without any deduction
ReplyAdmin, you are doing a great job posting offers. But lately after the mobikwik drama, I feel just like you keep people informed about new and exciting offers, it would be equally good if you could make people aware about fraud and discriminating policies of mobikwik type sites whenever they are encountered. Lets all request admin to boycott mobikwik offers, and please post on the homepage to regarding the issue that most IFS people were subjected to this morning by Mobikwik. If we don’t raise our voice, we will be dealt in the same way by such scrupulous sites. After all what happened yesterday was a result of Mobikwik’s stupid software team – We should not bear the brunt of their mistakes. I hope the admin gives a thought to it. Thanks
Replyadmin आपकी वजह से हमारा चुना लग गया आपने ये नही लिखा था कि this offer is only valid on 6-7 pm इसलिए i have got cashback only 10% its so sad क्योकि मैने यह shopping 5-6 बजे के बीच मे की थी Expired, next deal at 6PM 30th March 2015. Shop on Shopclues by Mobikwik Wallet & get Rs. 100% cashback upto Rs.100. MobiKwik wallet is used for shopping online, paying bills, transferring money to friends and family, and recharging smartphone / DTH connection / data card. Terms:- Offer valid till 7 PM 29th March 2015 Cashback confirmation e-mail or SMS will be sent within 24-48 hours Claim cashback by clicking on the link provided in the confirmation e-mail or SMS Cashback is over and above all discount or coupons
ReplyI agree with tarun. I have already written to Mobikwik. For all my complaints, they are copy pasting the same excuse. Also, you can raise only 1 ticket in 12hrs. So Ridiculous!..Guys make sure you save the invoice of all your Rs.100 cashbacks, before they change it to 10%. We'll require them when we lodge a legal complaint.
Replycall customer care at 0124-4414888, and cancel from your order panel, i placed five orders yesterday out of which 3 have been cancelled online for rest 2 orders i spoke to customer care he told will not be able to cancel and told to refuse the delivery from courier you will get full refund without any deduction
ReplyI am sharing a tip for those who have not checked their wallet yet but I am not sure about this. di not open the app. instead open the website on PC and then utilize the money if it is there in your wallet. I am saying this because I checked two accounts on app and immediately my balance reduced to 10% in a fraction of second. earlier showing 417 then became 41. but in one account I opened on my laptop the amount was rs 227 and I immediately used for mobile payment. try it .... but please don't nag me if it doesn't work.
Replymobikwik is full of **** i request to all users to remove movikwik app from there mobiles and avoid using it as it is not our problem that there code is work for more time than 6-7 pm one done is done if u have given cash back how can u take it back many of people made transition bcoz they are getting cash back its a trick to make people fool so now show mobikwik that we are no fool and avoid them fully than only they will understand that what they have done dont use mobikwik at all thanks
ReplyListen guys.. why they didnt stop around 3 pm when we started buying the product ,, why they kept silent ,, this is a case of fraud and cheating , and will not go in long way for mobikwik ,, people will think 1000 time now before adding money to wallet,, by giving tempting offer of 10% cash back ,, we kept on addding lots of money to our wallet , it may happen one day they will squeeze our full wallet siting sily reason of bug etc and we will just cant do anything,, anyways ,, good learning experience,, no one gives anything for free , they shows their skin one day and mobikwik has done the same today ..
ReplyDear Sir To mobikwin I refer to my orders done for buying at shopclue ,,1.... I am unable to claim cash back as system is siting reason of kyc limit etc as my wallet limit has reached 10000 a month . by your tempting offer and now i am not getting cash back credited to my account,.....2,,,, you people has debited another Rs600 siting reason of bug althoug I did all my purchases between 3 30 to 5 30 when offer was posted on india free stuff, and in all transactions I got the message then you will get 100 cash back ,,,3,, your system should have not allowed me to do those additional transactions.. so either you people allow me claim cash back or refund amount which wrongly debited in my account,, else one thing is for sure ,, this will be termed as case of cheating and fraud in indian moblie wallet system and You will be the termed as the leader of the same,. please check my account and see that I have claimed any cash back as system is not permiting me.. and it wil be a kind of double debit in my account,, so please please do the rectification at the earliest..
Replyi am wring this on mobikwik website its not over ***king problem if ur having bug in ur computer. you are responsible for it so u must give full cash back as shown while we are making payment through ur wallet if u can do so i am putting a case again's mobikwik in consumer forum. so think about it want u guys want to do.
if any shame is left with mobikwik , they should not post any offer today,, hope India stuff don’t promot their offer till our money is refunded to us which is taken away by fraudulent means and reasons,, and if we people of India has left any shame and wants to teach mobikwik a lesson.. 1 admin should not post any offer today 2 we should not buy anything from mobikwik till problem of refund of our money is resolved
Replyhi all a general update you can cancel your orders yourself and amount would be refunded 2nd here is the customer care number Customer Support. (0124) 441 4888. you can call them there may be a delay of 5 mins but you will be conencted to a executive tell them roder numbers and they will cancel i have just got my all 6 orderes cancelled
Replyha ha ha! Accha hua maine jyada transaction nahi kiye the sirf 100rs laga ke 3 product buy kiye the mera sirf 100 ka loss hua aur 29 cashback bhi mila hai. 100 bhi shayad wapas mil jaye only one order cancel karne pe. Guys isse ek lesson milta hai don't be over-smart or itna lalchi mat bano like murgi ke pet se ek sath sab nikalane ki tarah nahi to yahi hal hoga.
ReplyDear User, Hope you are having a great shopping experience using MobiKwik wallet and earning cool cashbacks. As a part of this promotion exclusively for MobiKwik users, we had run a 100% cashback campaign between 6 and 7 P.M. on 29th march with shopclues.com and we got some amazing response.http://on.fb.me/1BIvATh However, due to a bug in the system instead of this being for just 6-7 P.M. it ran for a longer period inadvertently. This led to some transactions that were not authorised and were not a part of this plan. Hence, we are recalling all such cashbacks to make sure only the users who transacted between 6-7 P.M. get this offer. However, users who didn't pay in this period are entitled for 10% Cashback, which has been already credited in your wallet. If you encounter any difference in your wallet balance, that could have happened because we have readjusted and curated this glitch. Hope you will keep enjoying MobiKwik wallet services. Team MobiKwik 'MobiKwik' is a product of One MobiKwik Systems Pvt. Ltd.
ReplyListen guys.. 1 understand who has posted this offer.. obviously admin and indiafree stuff ,, and we followed them as usual ,,hence it is the responsibility of Indiafreestuff staff to get our money back ,, when mobikwik was showing you will get 100 rs back then it is their responsibilty , why they didnt stop around 3 pm when we started buying the product ,, why they kept silent ,, this is a case of fraud and cheating , and will not go in long way for mobikwik ,, people will think 1000 time now before adding money to wallet,, by giving tempting offer of 10% cash back ,, we kept on addding lots of money to our wallet , it may happen one day they will squeeze our full wallet siting sily reason of bug etc and we will just cant do anything,, anyways ,, good learning experience,, no one gives anything for free , they shows their skin one day and mobikwik has done the same today ..
ReplyOn 29 march mobikwik says that on purchasing product via mobikwik will get 100% cashback. They did as they say but after a day they took all 90% without any permission. Shopclues Sholud cancel mobikwik license. Mobiwkik totally fake,fraud and cheating people by offers
Replyi received an email stating that all cashback for order which were not between 6 pm and 7 pm they are taking 90% back because these order were not in official time period. For order between 6-7 they are giving 100% cashback and when i calculated my remaining balance in wallet. it was as they said. i received successful 100% cashback for orders between 6-7 and 10% for others.
ReplyMobikwik taken back their cash back which they given to us.and there is no transaction details of that deduction. its totally fraud wallet. please raise complaint to customer care. hope to get solution soon. when i made paymemt it showed that you will get 100 cash back, they provided and now taken! what a fraud....!
ReplyFor all those who are very annoyed with what Mobikwik has done to all our money. The best way to respond is firstly, cancel all orders from shopclues and mention the mobikwik fraud as reason. Secondly, use all your money in your wallet as soon as possible. Thirdly, cancel/delete all your mobikwik accounts. This is a lesson for all of us. Mobikwik has lost all our trust. We should never transact using mobikwik.
ReplyThanks IFS, Mobikwik and shopclues. today did lot of shopping and got cash back for many. There are so many transactions that i am not able to reconcile also. Though In the last fifteen minutes the order was not being complete, but it's ok the offer was too good
ReplyBhai Logo --- Read the terms & conditions Source - Mobikwik Facebook page #MarchMadness Pay with MobiKwik wallet on ShopClues (http://bit.ly/1HVpeqE) today between 6 PM to 7 PM and get 100% Cashback on your order. Terms & Conditions: -> Max cashback Rs 100 -> Cashback confirmation link will be sent via e-mail & SMS within 48 hours. Click on the link to claim the cashback -> All MobiKwik users will get 100% Cashback on ShopClues only once within the hour -> ShopClues offer is valid only for today (March 29, 2015) -> Come back tomorrow around same time for another offer and another hour of #MarchMadness
Reply@Admin I have placed more then 20 orders… Will they give all cashback. after successful of order it is publishing that ‘congratulation your cashback of so n so rs will be credited within 24 hrs.’.. my question is dat will they surely credit my cashback? please revert me back
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