Vodafone India has announced a new scheme 'Vodafone RED shield' to provide complete device security solution with complimentary insurance for smartphones protection of up to Rs 50,000 on new and six-month-old handsets.


 

This service currently available for Postpaid users. Vodafone shield app available in Google Play Store and iOS. In additional, This app comes with malware protection and other security features.
the company has partnered with Shotformats Digital Productions Pvt. Ltd and the insurance cover is being offered by New India Assurance Company Ltd.
The annual subscription of Rs 720 will be charged to the customer's bill (Rs 60*12).

How to avail this RED Shield Protection:


1. Download RED shield App for Playstore.
2. SMS DSS to 199 from the same smartphone.
3. The app will automatic diagnose mobile handset and approve it under the basic criteria.
4. Users can able to claim insurance up to two times in a single year.

 

Claim Process:


Vodafone offer Door to Door and drop facilities to repair damaged device.  Also, customers can visit into nearest partner service center or courier the device to Vodafone for repair.

Vodafone India said "Our own customer research has revealed that most mobile phone buyers tend to either be unaware about handset insurance or don't seem to have it as a priority/top of mind factor while purchasing a new smart phone. To bring larger numbers of our customers within the protective cover of Vodafone RED Shield, we have extended the facility to handsets up to 6 months old, at a very nominal price. I am happy to say Vodafone Red Shield is also the only service that covers handset theft,"